Level 3 Senior Healthcare Support Worker Standards Apprenticeship

This occupation is found in the health and care sector. Senior healthcare support workers work in a range of settings for example in a hospital, as part of a community team, in a day-case unit, birthing centre, individual’s homes, operating theatres, nursing or care homes, hospices and in general practice.

The broad purpose of the occupation is support registered healthcare professionals in the delivery of high quality and compassionate health and care services. A senior healthcare support worker will provide clinical, therapeutic or diagnostic care under the direct or indirect supervision of a registered healthcare professional.

In their daily work, an employee in this occupation interacts with

• patients, service users and carers
• registered healthcare professionals, for example doctors, nurses, midwives and allied health professionals
• social care staff including registered managers, care workers and social workers
• administration, management and other non-clinical staff like porters, cleaners and receptionists