Pastoral Support

Furness College and Barrow Sixth Form College will do all they can to ensure that their learners are given the support they need to learn and thrive.

Student Services

The Student Services team provide the following services and information which are available to all students:

  • Careers guidance
  • Progression information including Higher Education
  • Employment opportunities
  • Financial advice including Learner Support Fund, Bursary, Student Loans
  • Student welfare
  • Course information

Personal Progress Coaches

While you are a student at Furness College, you will be supported by a Personal Progress Coach (PPC) who will work closely with the Student Services team. They will help you settle into College life and overcome any difficulties that may arise. They will also keep an eye on your attendance and academic progress and identify if you need any help.

Personal Support and Wellbeing

If you are experiencing difficulties, you can talk to us confidentially and we will provide the necessary support. We have a counselling service available for students and work closely with external agencies on health and welfare issues.

The College is committed to providing a safe and inclusive environment for all students, staff, Governors and visitors.

Please see our policies for more information.

If you are a Furness College student or apprentice and are experiencing any of the following issues please call our Helpline on 01229-825017 available 09.00-16.00 Monday-Friday

  • Finance/Bursary/Hardship
  • Safeguarding
  • Family Support
  • Mental well being

We are also providing drop-in sessions for those students/apprentices who are dealing with any of these welfare issues.  Available Monday, Wednesday and Fridays 10.00-15.00 from Monday 11 January onwards.

Useful Links

Citizens Advice

The Citizens Advice network provides the advice people need for the problems they face and improves the policies and practices that affect people’s lives.

Beat | The UK’s Eating Disorder Charity

Beat is the UK’s eating disorder charity. Beat exists to end the pain and suffering caused by eating disorders. Beat is a champion, guide and friend to anyone affected, giving individuals experiencing an eating disorder and their loved ones a place where they feel listened to, supported and empowered.

Cumbria Alcohol and Drug Advisory Service (CADAS)

CADAS provides drug and alcohol services to individuals, family members and carers to support recovery in the community.

CADAS’ aim is to promote harm reduction and support problematic substance use across all ages and geographical areas of Cumbria.

Cumbria Support Directory

You can use this to find advice and information about services and support available in Cumbria.

First Step | Free, talking therapies to adults (18+) in Cumbria

First Step is part of Cumbria Partnership NHS Foundation Trust and provides free, talking therapies to adults (18+) in Cumbria. First Step can help with a range of common mental health problems including mild to moderate depression, anxiety disorders (such as chronic worry, panic attacks, health anxiety and obsessions), mild bulimia, anger or sleep problems.


Inspira is a leading career management and personal development organisation operating in the North West of England. Inspira’s mission is to empower young people and adults with the skills and confidence they need to reach their potential in life and work.

Kooth | Free, safe and anonymous online support for young people

Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop.

LGBThq Cumbria | Support & Social Centre for the LGBT+ Community

LGBThq is Cumbria’s home for lesbian, gay, bi, trans and other information & advice services, community centre, anti-bullying campaigning, 3rd party hate crime reporting centre, conference facility, meeting space and hot-desking offices. The HQ acts as a central hub for several not-for-profit organisations.

Mind in Furness | For better mental health

Mind in Furness are on your doorstep, on the other end of the phone or online.

Whether you’re stressed, depressed or in crisis, Mind will listen, give you support and advice, and fight your corner.

Project John | Homeless support for young people

Offering supported housing and tenancy support in Barrow-in-Furness. Assisting young people aged 16 – 25 years from being street homeless to managing their own tenancies.

Qwell | Online counselling and emotional wellbeing service for adults

Qwell is a lifeline for many adults in need of mental health support.

The picture is complicated: people may be struggling with social determinants such as smoking, bad housing or unemployment which may be playing a major role in their wellbeing. Some are carers and some are living with entrenched problems or long-term conditions. Others are coping with anxiety or depression.

Qwell is an easily accessed prevention and treatment service.

Free to use, it represents an extension to traditional IAPT support, with a strong focus on recovery and prevention and offering pre-assessment care.

Safa | Self-Harm Awareness

SAFA is committed to improving the health and well being of its clients

SAFA provides a necessary service within the local community, it is well established and has formed strong links and partnerships with the statutory and voluntary support services in the local area.

SAFA offers a safe environment, help and support to individuals, families and friends affected by the impact self-harm has on their lives.


Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland.

Sexual Health Clinics | Cumbria Partnership NHS Foundation Trust

Sexual health clinics provide sexual health services for those with or without symptoms of a sexually transmitted infection and contraception including emergency contraception.

All services are confidential, you can attend a clinic without a medical referral anonymously. Any information given will not appear on your medical records without your permission.

Student Finance

You may be able to borrow money to help pay for university or college tuition fees and to help with living costs.

You might get extra money on top of this, for example if you’re on a low income, are disabled or have children.

The Birchall Trust | Counselling survivors of Rape and Sexual Abuse in South Cumbria and North Lancashire

The Birchall Trust offers free one-to-one weekly counselling sessions to male and females of all ages who have experienced rape and/or sexual abuse in South Cumbria and North Lancashire.

Unity Drug and Alcohol Recovery Service – Barrow-in-Furness

Unity helps anyone over 18 who needs help relating to alcohol or drugs at services across Cumbria and in various other community settings.

Young Carers Services | Furness Carers – Barrow-in-Furness

Support for young people (5-18 years old) who care for someone at home who is ill, disabled or frail.

LA14 2PJ
Rating Lane
LA13 9LE
Contact Us Tel: 01229 825 017 (Channelside Campus)
Tel: 01229 828 377 (Barrow Sixth Form College)
Email: info@furness.ac.uk
Business Support Tel: 01229 844 836
Email: businesssupport@furness.ac.uk