Level 2 Certificate in Principles of Team Leading

Course Content

1) Principles of team leading

2) Understand business

3) Understand how to communicate work-related information

4) Understand how to manage performance and conflict in the workplace

5) Principles of equality and diversity in the workplace

6) Understand how to develop working relationships with colleagues

7) Understand health and safety procedures in the workplace

8) Understand how to develop and deliver a presentation

For further details email: businesssupport@furness.ac.uk

Course Content

1) Principles of providing administrative services

2) Principles of business document production and information management

3) Understand communication in a business environment

4) Understand employer organisations

5) Understand how to develop working relationships with colleagues

6) Understand how to carry out business administrative tasks

7) Understand how to prepare text

For further details email: businesssupport@furness.ac.uk

For further details email: businesssupport@furness.ac.uk