Level 3 Infrastructure Technician | Furness College
Level 3 Infrastructure Technician

Level 3 Infrastructure Technician

Course Content

The apprenticeship will cover a wide range of knowledge, skills and behaviours all of which will assist the student in their day to day work duties. These will include:

  • Knowledge- Working knowledge of a range of cabling and connectivity, the various types of antennas and wireless systems and IT test equipment. Understands maintenance processes and applies them in working practices. Understands and applies the basic elements and architecture of computer systems. Understands the working knowledge of business IT skills relevant to the organisation.
  • Skills- Communication, IT Security, Remote Infrastructure, Data, Problem Solving, Workflow management, Health and Safety, Performance.
  • Behaviours – Logical and creative thinking skills, analytical and problem solving skills. Ability to work independently and to take responsibility. Ability to work with a range of internal and external people. Ability to communicate effectively in a variety of situations and maintain a productive, professions and secure working environment.

What qualification will I achieve?

  • Successful apprentices on completion, will achieve the Infrastructure Technician L3 Standard.
    Functional skills in Maths and English would be achieved if the apprentices does not already hold the required qualification at the time of starting the apprenticeship standard.

How long is the course?

  • This apprenticeship will typically take a minimum of 12 months

How will I learn?

  • The apprenticeship will largely take place at the site of the employer, using day to day working activities to underpin knowledge that is learnt. A portion of the apprenticeship will take place at Furness College through classroom/workshop based learning. This is likely to be as part of a day release from the employer although each sector has differing delivery structure and this will be discussed with the employer and apprentice.

What subjects will I study?

Data Analyst has two knowledge modules that apprentices must achieve these are: 1. Networking & Architecture, which is achieved through applied research, classroom provision and certified through a multiple choice examination. 2. Mobile & Operating systems, which is achieved through applied research, classroom provision and certified through a multiple choice examination. 3. Cloud Services, which is achieved through applied research, classroom provision and certified through a multiple choice examination. 4. Coding & Logic, which is achieved through applied research, classroom provision and certified through a multiple choice examination. 5. Business Processes, which is achieved through either the CIW – Internet Business Associate Qualification or ITIL Foundation Level Qualification.

How will I be assessed?

On programme assessment - Technical knowledge and understanding is assessed on programme through a combination of Ofqual-regulated Knowledge Modules and specified vendor and professional qualifications. These must be passed before the end point assessment can take place. The apprentice must also achieve any required English & Maths qualifications specified in the standard before taking part in the end point assessment.

At the end of the apprenticeship students will be expected to take part in an end point assessment, this will assess how an apprentice can apply their skills, knowledge and behaviours acquired in their apprenticeship. For this standard it is based on:

  • A portfolio – produced towards the end of the apprenticeship, containing evidence from real work projects which have been completed during the apprenticeship, usually towards the end, and which, taken together, cover the totality of the standard, and which is assessed as part of the end point assessment
  • A project - giving the apprentice the opportunity to undertake a business-related project over a one-week period away from the day to day workplace
  • an employer reference
  • a structured interview with an assessor - exploring what has been produced in the portfolio and the project as well as looking at how it has been produced


Entry Requirements

What are the entry requirements?

  • Individual employers will set the selection criteria, but this is likely to include five GCSEs, (especially English, Mathematics and a Science or Technology subject); a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills. Apprentices without English or Maths at Level 2 must achieve this prior to taking the end point assessment.

Can I get more information?

For more information please contact us: Telephone: 01229 825017 Email: info@furness.ac.uk Website: www.furness.ac.uk


Typical job roles

This apprenticeship is aimed at people currently in the below role or seeking employment in the below roles.

  • Help Desk Technician
  • First or Second Line Support
  •  IT Infrastructure Technician
  •  Network Support

What opportunities will this lead to?

Progression comes in a variety of ways after achieving the apprenticeship, which are:

•Progression onto HE Learning

• Progression onto Higher Apprenticeship levels

• The potential for advancement in their job role

•This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration.

LA14 2PJ
Rating Lane
LA13 9LE
Contact Us Tel: 01229 825 017 (Channelside Campus)
Tel: 01229 828 377 (Barrow Sixth Form College)
Email: info@furness.ac.uk
Business Support Tel: 01229 844 836
Email: businesssupport@furness.ac.uk