The apprenticeship will cover a wide range of knowledge, skills and behaviours all of which will assist the student in their day to day work duties. These will include:
An Auto-care Technician will demonstrate a knowledge and understanding of the following;
- Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air-Conditioning systems
- Appropriate Health & Safety legislation and requirements for the workplace
- Hybrid/Electric Vehicle system and safe working procedures
- Data protection requirements to protect customer and payment information
- General sales principles including, identifying customer & vehicle needs, presenting solutions, closing the sale and dealing with buying resistance
The competency to achieve the following skills in the workplace:
- Contribute to maintaining a healthy and safe workplace, including the maintenance of key equipment and carrying out general housekeeping
- Carry out stock procedures including dealing with routine stock deliveries, placing stock into storage, carrying out stock rotation duties and ordering parts for customers following company procedures
- Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate and fully costed, are ethical and in the best interests of the customer at all times, using language that is transparent and avoids jargon.
- Carry out the replacement of components on a specific range of vehicle systems including Steering & Suspension, Braking systems, Battery & Charging systems, exhaust systems and Air-Conditioning systems
Required behaviours in the workplace:
- Act in a manner that promotes the professional image of the automotive sector
- Communicate effectively with colleagues and customers on a range of topics including drawing out information to support identification of customer and vehicle needs, making clear recommendations to customers and overcoming objections/concerns.
- Behave in accordance with company values, industry codes of conduct and demonstrate respect for customers and colleagues.
What qualification will I achieve?
- Successful apprentices on completion, will achieve the Autocare technician standard.
- Functional skills in Maths and English would be achieved if the apprentices does not already hold the required qualification at the time of starting the apprenticeship standard.
How long is the course?
- This apprenticeship will typically take 30 months
How will I learn?
- The apprenticeship will largely take place at the site of the employer, using day to day working activities to underpin knowledge that is learnt. A portion of the apprenticeship will take place at Furness College through classroom based learning. This is likely to be as part of a day release from the employer although each sector has differing delivery structure and this will be discussed with the employer and apprentice.
What subjects will I study?
Choose from one of the following, either:
• Light Vehicle Technician
• Fast-Fit Technician
Light Vehicle Technician
Apprentice Level 2
This area involves working on light vehicles not exceeding 7.5 tonnes. Units studied may include: carrying out routine vehicle maintenance, fault finding, rectifying simple system faults by replacing and testing components and units and inspecting vehicles.
Advanced Apprentice Level 3
Units studied may include: carrying out routine vehicle maintenance, diagnosing and rectifying complex system faults and inspecting vehicles.
Technicians are required to be highly skilled and trained with a wide knowledge of different vehicle makes and have good levels of communication. The work will involve the repair and servicing of cars and light vans and will include: identifying faulty components, removal and replacement of components, liaising with customers and using fault finding techniques.
How will I be assessed?
At the end of the apprenticeship students will be expected to take part in an end point assessment, this will assess how an apprentice can apply their skills, knowledge and behaviours acquired in their apprenticeship. Throughout the apprenticeship, students will build up a portfolio of work for discussion, which will compromise of evidence produced in the work place to show the apprentice has met the knowledge, skills and behaviours detailed in the standard.
*Before taking the EPA, the apprentice will need to have met the below requirements –
satisfactorily completed training covering the skills, knowledge and behaviours as described in the standard
*Achieved the Mandatory qualifications set out in the standard
*Achieved the required English & Maths qualifications specified in the standard
*Sufficient evidence in the form of a portfolio of evidence to allow the apprentice to consistently demonstrate knowledge, skills and behaviours as described in the standard.
The three assessments carried out for this standard at the end of the apprenticeship are –
- Knowledge Test
- Practical Observations
- Professional review – supported by portfolio
Are there any additional costs?
You will need boots, overalls, stationery and drawing equipment.
What are the entry requirements?
- Individual employers set the selection criteria, but this is likely to include 5 GCSEs, including Maths and English, although some employers will accept other relevant qualifications and experience, including a relevant Level 2 qualification. Apprentices without English or Maths at Level 2 must achieve this prior to taking the end point assessment.
Can I get more information?
For more information please contact us:
T: 01229 825017
Typical job roles
This apprenticeship is aimed at people currently in the below role or seeking employment in the below roles.
- Servicing and repairing cars and vans
- Motor vehicle mechanic
What opportunities will this lead to?
Apprentices who complete this apprenticeship will be eligible for membership of the Institute of the Motor Industry.
Progression comes in a variety of ways after achieving the apprenticeship, which are:
•Progression onto HE Learning
• Progression onto Higher Apprenticeship levels
• The potential for advancement in their job role