Adult Outreach

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As Furness College’s largest provider of adult courses, we are experienced and successful in providing our students with the skills they need to thrive in a range of careers. With a 98% achievement rate in 2019 you can be confident that you will be learning with a team that has a proven track record of excellence.

You can blend classroom learning with online study to suit your situation and learning style, our online classes are supported by regular 1:1 tutorials, so working at home doesn’t mean working alone!

Our in-class training is done in College House on Duke Street and we offer a professional working environment that is also friendly and relaxed. We appreciate that adults are looking for a different environment to learn in that reflects their ambitions whilst being close to the Channelside campus so we can utilise the network of support available to us as part of Furness College.

This new academic year has seen us update our facilities to be sensitive to Covid-19 restrictions.

We offer a variety of courses to adults aged 19+, all aimed at enhancing employability or career progression. These include:

Classroom and Community Based Courses

Our courses can be delivered at our off-campus learning centre, within the community or within your business.

Retail and Customer Service

L1 Award in Retail Knowledge

L1 Certificate in Customer Service

Business Admin

Level 1 Certificate in Business Admin

Level 2 Certificate in Business Admin

Education, Health Care and Counselling

L2 Support Work in Schools and Colleges

L2 Understanding Safeguarding and Prevent

L1 Helping Skills

L2 Counselling


L1 Award in Digital Promotion for Business

L1 Award in Essential Digital Skills for Work and Life

L2 Certificate in IT User Skills

Employability and Personal Development

L2 Leadership and Team Leading Skills

L1 Job Search and Employment Potential

L1 Managing your Money

L1 Awareness of Substance Misuse

L1 Developing Enterprise Skills

L1 Pre-Tenancy Skills

L1 Health and Safety Awareness

L2 Equality and Diversity

L1 Alcohol Awareness

L1 Approaches to Wellbeing

Distance Learning Packages

At Outreach our 1:1 tutorials mean working at home doesn’t mean working alone.


NCFE Level 2 Certificate in Understanding Retail Operations

Business Admin

Level 2 Certificate in Business Admin


NCFE CACHE Level 2 Certificate in Understanding Specific Learning Difficulties

NCFE CACHE Level 2 Certificate Introducing Caring for Children and Young People


NCFE CACHE Level 2 Certificate in Understanding Adverse Childhood Experiences

NCFE CACHE Level 2 Certificate in Understanding Children and Young People’s Mental Health

NCFE CACHE Level 2 Certificate in Understanding Working with People with Mental Health Needs

NCFE CACHE Level 2 Certificate in Understanding Common Childhood Illnesses

NCFE CACHE Level 2 Certificate in Understanding Safeguarding and Prevent


NCFE CACHE Level 2 Certificate in Counselling Skills

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Don’t see what you want to study? This is just an example, so please get in touch at Outreach@furness.ac.uk or on 01229 841212 to discuss what you’d like to study. We also offer courses for JCP aimed at developing job searching, CV building and interview skills to increase your potential as a job seeker. New courses are being added all the time, so please check the website regularly for updates.

As well as catering for fee-paying students, we also work in partnership with JCP to offer our courses free to those in receipt of benefits or from a low income household.**

Course Entry Requirements

There are no specific entry requirements, we have something for you wherever you are on your career journey, from starting out to developing career progression. We are also happy to work with employers developing your staff to prepare them to meet future challenges.

Courses vary in length depending on how many components you wish to study, and how much time you have for study, this could be a few weeks to a whole academic year.

**T&Cs may apply, so please contact us at Outreach@furness.ac.uk or on 01229 841212 for further information about studying with us for free.

“I believe that you are never too old to learn and Adult Outreach has inspired me to continue that journey. I have developed skills and gained new qualifications in areas and subjects that were not previously available to me. It has been a fantastic experience working in both class groups and virtually. I was able to dictate the pace and fit the learning and course work into my own schedule. At times it felt that I had a private tutor whose support and encouragement was relentless. I would definitely recommend the professionalism and can-do attitude of Adult Outreach; they are an inspiration!”

Debbie Flood, Business Administration Student.

Furness College’s Adult Outreach Team is dedicated to career-based adult education. Whether you are an adult seeking employment, retraining for a career change or looking for qualifications that support career progression – with new courses starting all the time – Outreach has a place for you.

LA14 2PJ
Rating Lane
LA13 9LE
Contact Us Tel: 01229 825 017 (Channelside Campus)
Tel: 01229 828 377 (Barrow Sixth Form College)
Email: info@furness.ac.uk
Business Support Tel: 01229 844 836
Email: businesssupport@furness.ac.uk
Of Course You Can!